Comments on: Stupid Niaga policy http://henrys.blog.friendster.com/2005/10/stupid-niaga-policy/ Blog, Weblog?? apa sih ?? ya baca aja ntar kebayang lah saya juga baru di sini :D Sun, 27 Dec 2009 12:30:56 +0000 http://wordpress.org/?v=2.6.2 By: Henry http://henrys.blog.friendster.com/2005/10/stupid-niaga-policy/#comment-6 Henry Sun, 11 Dec 2005 11:40:57 +0000 http://henrys.blog.friendster.com/2005/10/stupid-niaga-policy/#comment-6 I am not really satisfied of Niaga Bank services. Well first I had a saving account, VISA and MASTER CC. I was not happy coz every transaction above IDR 2 millions they had to double confirm with card holder. Cammon 2 millions rupiah equals to USD 200 or SGD 400 which is not a big value for something you buy at overseas. Then after aguing with CC Center okay they won, they thought the security come first. Then I have to let both card cutted, anyway their credit limit aslo not so great. Let you know if you pay Citibank Credit card using Citibank saving account it doesnt cost a cent, you can do the payment from your mobile phone or fixed phone and even your internet banking. Panin subsidise customer charges. So now you will agree that bank cost more to have a teller serving you than an ATM machine right ??? But if any bank would charge a service charge for withdrawing they must provide enought money and enough ATM working . I am not really satisfied of Niaga Bank services. Well first I had a saving account, VISA and MASTER CC. I was not happy coz every transaction above IDR 2 millions they had to double confirm with card holder. Cammon 2 millions rupiah equals to USD 200 or SGD 400 which is not a big value for something you buy at overseas. Then after aguing with CC Center okay they won, they thought the security come first. Then I have to let both card cutted, anyway their credit limit aslo not so great.
Let you know if you pay Citibank Credit card using Citibank saving account it doesnt cost a cent, you can do the payment from your mobile phone or fixed phone and even your internet banking. Panin subsidise customer charges. So now you will agree that bank cost more to have a teller serving you than an ATM machine right ???
But if any bank would charge a service charge for withdrawing they must provide enought money and enough ATM working .

]]> By: Juniar http://henrys.blog.friendster.com/2005/10/stupid-niaga-policy/#comment-5 Juniar Sun, 11 Dec 2005 09:02:00 +0000 http://henrys.blog.friendster.com/2005/10/stupid-niaga-policy/#comment-5 This was the first time I heard a negative comment about this bank. But still, all the good comments, mine included, were about the service they gave to the customers. The best; more than anyone could hope for. So far. As for the withdrawal charge policy, I need to ask around a little or dig from some friends before I can tell. All I know is, Citibank Card charged me for paying credit card bill by cash in their own office, while there's no additional charge for paying through Panin Bank. I'm a blind man in the banking world, but in my layman's eyes, direct transactions are supposed to cost less. In your case, the charge is on manual withdrawal while the withdrawal through ATM will cost you no extra charge. Well, maybe it all will make sense to us someday, or maybe someone will come up with the idea to explain us why, for the sake of PR. For the time being, we can only share and compare experiences. This was the first time I heard a negative comment about this bank. But still, all the good comments, mine included, were about the service they gave to the customers. The best; more than anyone could hope for. So far.

As for the withdrawal charge policy, I need to ask around a little or dig from some friends before I can tell. All I know is, Citibank Card charged me for paying credit card bill by cash in their own office, while there’s no additional charge for paying through Panin Bank. I’m a blind man in the banking world, but in my layman’s eyes, direct transactions are supposed to cost less. In your case, the charge is on manual withdrawal while the withdrawal through ATM will cost you no extra charge.

Well, maybe it all will make sense to us someday, or maybe someone will come up with the idea to explain us why, for the sake of PR. For the time being, we can only share and compare experiences.

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